GOOD
TO GET THE FULL QUOTED PRICE EACH DEVICE SHOULD:
- Be Fully functional and complete with working system software
- Power on and off with fully working LCD Screen
- All buttons and sensors work including touch ID/Face ID when supported
- All features work e.g. touchscreen, Wi-Fi, camera, microphone etc
- Complete with back cover and battery
- No more than light wear and tear, no cracks, dents, water damage or damage to screen
- Be removed from iCloud or Samsung account
- Have no engraving or personalisation
- In the settings menu not have a battery service or "unable to verify the device has a genuine Apple battery/screen" notification.
If your device has any of the above issues it would be subject to a revaluation offer which you can either accept or decline and have the device returned free of charge.
New
TO GET THE FULL QUOTED PRICE EACH DEVICE SHOULD:
- The box may be sealed or unsealed, but the device cannot be used
- Free of Finance, for example you must not be paying for the handset monthly as part of your contract
- There can be no marks or scratches on the phone
- All accessories are present and unopened
- The IMEI on the box matches that on the phone
- The original box is in good condition from original manufacturer, not a generic or white box
- The phone should not be at any case a refurbished or a reconditioned one – it must be factory original
If your device has any of the above issues it would be subject to a revaluation offer which you can either accept or decline and have the device returned free of charge.
FAULTY
TO GET THE FULL QUOTED PRICE EACH DEVICE SHOULD:
- Power on and off
- Be intact - not bent, crushed or snapped in half
- Include the battery
- Not have any missing parts or components
- Have a fully working home button and touch ID/Face ID if supported
- Be removed from iCloud or Samsung Account
- Examples of faulty phones: Smashed Screens & Damaged LCD's
- Have no engraving or personalisation
If your device has any of the above issues it would be subject to a revaluation offer which you can either accept or decline and have the device returned free of charge.
POOR
TO GET THE FULL QUOTED PRICE EACH DEVICE SHOULD:
- Be Fully functional and complete with working system software
- Power on and off with fully working LCD Screen
- All buttons and sensors work including touch ID/Face ID if supported
- All features work e.g. touchscreen, Wi-Fi, camera, microphone etc
- Complete with back cover and battery
- Average to heavy wear and tear such as chips and heavy scratches
- No cracks in the screen or glass back will be accepted
- Be removed from iCloud or Samsung account
- Have no engraving or personalisation
- In the settings menu not have a battery service or "unable to verify the device has a genuine Apple battery/screen" notification
If your device has any of the above issues it would be subject to a revaluation offer which you can either accept or decline and have the device returned free of charge.
