Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you need to return an item, we offer a simple and straightforward return process.

Here’s what you need to know

  • You have 30 days from the date of delivery to initiate a unwanted return.
  • Items must be returned in their original, unused condition.
  • Please include your order confirmation or order number and contact details with your return.

How to initiate a return

  1. Email us at info@webuytek.co.uk with your order number and reason for return.
  2. We will provide you with return instructions including a free returns label.
  3. Print out your pre-paid return shipping label.
  4. Pack your items securely and affix the return label.
  5. Drop off your package at the your local post office or arrange a free royal mail collection.

Refunds

  • Once your return is received and inspected, we will issue a full refund to your original payment method within 2 business days.
  • You will receive a notification email confirming your refund.

Please Note

  • Original shipping charges are non-refundable unless the return is due to our error.

Questions?

If you have any questions about our return policy or how to initiate a return, please contact our customer service team.