Delivery: Free 24 hour tracked post, same working day dispatch on orders received before 2pm.
Testing
Every refurbished Samsung Galaxy A10 we sell goes through an extensive in-house refurbishment process to ensure you’re getting a great quality Galaxy A10 for a great price. Our refurbishment includes the following:
70 Point Diagnostics test.
Checked against national lost and stolen databases.
Battery health Check – All battery’s are 80% and above of their original capacity.
Full removal of all previous data.
Extensive cleaning process.
12 month warranty and 14 day no hassle FREE returns.
Specification
Our devices are split in to 3 grading conditions – Pristine, Excellent, Good and Fair:
Refurbished – Grade A (Pristine Condition)
Devices which have been graded as Pristine (Grade A) will show, at worse, very light signs of wear on the housing and screen, this can be very faint scratches which can only be seen by looking very closely at the device. Our grade A handsets are cleaned and pass an extensive testing process.
Refurbished – Grade B (Excellent Condition)
Devices which have been graded as Excellent (Grade B) will show light signs of wear which can include light scratches and scuffs on the housing and screen and generally not visible during normal use. Our grade B handsets are cleaned and pass an extensive testing process.
Refurbished – Grade C (Good Condition)
Devices which have been graded as Good (Grade C) will show light to medium signs of wear which can be noticeable scratches and dents on the housing and noticeable scratches on the screen. Our grade C handsets are cleaned and pass an extensive testing process.
Every refurbished phone we sell goes through an extensive in house refurbishment process to ensure you’re getting a great quality device for a great price. Our refurbishment includes, but not limited to the following:
70 Point Diagnostics test using market leading Blackbelt diagnostics software.
Checked against national lost and stolen databases.
Battery health Check – All battery’s are 80% and above of their original capacity. Battery may give a non genuine message, more on this here.
Screens may be aftermarket which would give a non genuine message, more on this here.
Full data wipe through market leading data wipe software.
We understand how exciting it is to get your hands on your new tek! That’s why we offer fast and reliable delivery options to get your order to you as soon as possible.
Choose the perfect delivery speed for you
Standard Shipping (Free) : We offer free shipping on all orders. Estimated delivery is 1 working day with Royal Mail 24. (Order before 2pm Mon-Fri for same day shipping)
Expedited Shipping: Need it guaranteed? Choose Royal Mail special delivery for £4.95 and your order will be with you on the next working day before 1pm, including Saturdays. (Order before 2pm Mon-Fri for same day shipping)
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number. You can easily track your package’s progress directly on RoyalMail.com. Please note, tracking numbers typically become active after 7pm.
Delivery Estimates
Please note that delivery times are estimates and may vary depending on time of year and your location.
International Shipping
We are not currently offering shipping outside of the UK.
Questions? We’re Here to Help!
If you have any questions about our delivery options or your order status, please don’t hesitate to contact our friendly customer service team. They’re available Monday to Friday 9am-5pm.
We want you to be completely satisfied with your purchase. If for any reason you need to return an item, we offer a simple and straightforward return process.
Here’s what you need to know
You have 30 days from the date of delivery to initiate a unwanted return.
Items must be returned in their original, unused condition.
Please include your order confirmation or order number and contact details with your return.
How to initiate a return
Email us at info@webuytek.co.uk with your order number and reason for return.
We will provide you with return instructions including a free returns label.
Print out your pre-paid return shipping label.
Pack your items securely and affix the return label.
Drop off your package at the your local post office or arrange a free royal mail collection.
Refunds
Once your return is received and inspected, we will issue a full refund to your original payment method within 2 business days.
You will receive a notification email confirming your refund.
Please Note
Original shipping charges are non-refundable unless the return is due to our error.
Questions?
If you have any questions about our return policy or how to initiate a return, please contact our customer service team.
At WeBuyTek, we stand behind the quality of the tek we sell. That’s why we offer a comprehensive warranty to ensure your device is protected in case of any unforeseen issues.
Understanding Your Warranty
All tek sold on our website comes with a 12 months warranty that typically covers defects in materials and workmanship for a period of 1 year from the date of purchase.
Here’s what our warranty typically covers
Repairs for malfunctions caused by manufacturing defects.
Replacement of faulty components.
Please note: Our warranty does not cover:
Physical damage caused by accidents, drops, or spills.
Liquid damage caused by water immersion.
Software and app issues.
Damage caused by unauthorised modifications or repairs.
How to Make a Warranty Claim
If your tek needs warranty service, please contact us by email – info@webuytek.co.uk – Please explain in detail the problem with the device and we will reply with instructions on next steps.
Here to Help
If you have any questions about your mobile phone warranty or need assistance with a warranty claim, please don’t hesitate to contact our customer service team. We’re happy to help!
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