Understanding Your Warranty
All tek sold on our website comes with a 12 months warranty that typically covers defects in materials and workmanship for a period of 1 year from the date of purchase.
Here’s what our warranty typically covers
- Repairs for malfunctions caused by manufacturing defects.
- Replacement of faulty components.
Please note: Our warranty does not cover:
- Physical damage caused by accidents, drops, or spills.
- Liquid damage caused by water immersion.
- Software and app issues.
- Damage caused by unauthorised modifications or repairs.
How to Make a Warranty Claim
If your tek needs warranty service, please contact us by email – info@webuytek.co.uk – Please explain in detail the problem with the device and we will reply with instructions on next steps.
Here to Help
If you have any questions about your mobile phone warranty or need assistance with a warranty claim, please don’t hesitate to contact our customer service team. We’re happy to help!