How to package your phone

You’ve decided to sell you phone with us and you’ve received your free mail pack. Follow the below instructions on how to pack your iPhone or Samsung up.

Step 1 – Place Phone in Sleeve

Carefully slide the phone into position under the pre-glued flaps, screen facing upwards.

Step 2 – Wrap Belt Around Phone

Fold the belt around handset ensuring the protection of the device.

Step 3 – Roll Over

Lift to break the centre creases and roll the wrapped device over to the next column.

Step 4 – Remove Sealing Tape

Carefully remove the sealing tape backing found at the edge of the burrito on the flaps end.

Step 5 – Roll Over Again

Roll over the device again and ensure the burrito is securely sealed.

Step 6 – Apply Pressure to Flaps

Seal with the two security flaps and apply pressure to both flaps.

Step 7 – Place into Mailing Bag

Place the wrapped device and the delivery note into the grey mailing bag provided in the trade-in pack.

Important – Please include the delivery note with the phone to help us identify your device from your trade-in ID.

Step 8 – Apply Label to Front

Peel the postage label found on the delivery note and place it onto the front of the mailing bag.

Step 9 – Finished

All done! Drop your device off at your nearest post office and we will receive it the following day.